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Privacy Policy



Last updated: August 24, 2018


We at Commerce Co-op (DBA EVERY Co-op, EVERYAwards, or EVERY) ("we", "us" or "our") know you care about how your personal information is used and shared – and we take your privacy seriously. This privacy policy ("Privacy Policy") covers our treatment of personally identifiable information ("Personal Information"), and certain non-personally identifiable information, that we gather when you use or otherwise engage (via mobile application, web browsing, integration or otherwise) with our website or services (collectively, the "Service"). It describes what types of information we collect, how we use that information, and who we share that information with.

By using or accessing the Service in any manner, you acknowledge that you accept and agree to the terms, practices and policies outlined in this Privacy Policy, and you hereby consent that we may collect, use, and share your information as set forth below. By using or accessing the Service in any manner, you acknowledge that you accept and agree to the terms, practices and policies outlined in this Privacy Policy, and you hereby consent that we may collect, use, and share your information as set forth below.

This policy does not apply to any website, product or service of any third-party company even if the website or application links to (or from) the Service. EVERY does not operate those websites, products, or services – please always review the privacy practices of a company before deciding whether to provide any information to them.


INFORMATION WE COLLECT

In general, we collect information in a number of ways, including (i) when a client or end-user provides it directly to us via the Website and/or Service, (ii) when we obtain end-user information through trusted third parties including eCommerce sites and/or platforms, (iii) through your continued access of the Service (whether directly or indirectly through one of the third-party applications that uses our Service), including data passively collected through technology such as "cookies". The types of information we collect and our use of that information will depend on whether you are a Website Visitor, Client, or End-User.

By using the Service, whether directly on our site, with one of the third-party applications that uses our Service, or by any other means, you consent to these terms. Some features of the Service allow you to provide content, including personally identifiable information and payment credentials and information, to the Service. All payment and/or financial information submitted by you to the Service or collected on your behalf from a third-party (e.g., client) application or an ecommerce platform (e.g., a retail website) and provided to us will be done solely for the purpose of forwarding the information to a Visa Level 1 PCI compliant entity (e.g., payment processors and banks) and the raw data will at no time be retained or stored by us. All personally identifiable content submitted by you to the Service or collected on your behalf from a third-party (e.g., client) application or an ecommerce platform (e.g., a retail website) may be retained by us indefinitely. We may continue to disclose such content to third parties in a manner that does not reveal Personal Information, as described in this Privacy Policy


COOKIES AND IP ADDRESSES

We automatically receive and record information from your web browser when you interact with the Service, including your IP address and cookie information. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Service (e.g., what links you have clicked on). Generally, the Service automatically collects usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Service so that we can analyze and improve them. We may also receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.

Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Service through the Internet. Our cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are. As noted, however, we do use cookies to identify that your web browser has accessed aspects of the Service and may associate that information with your Account if you have one. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave cookies active, because they enable you to take advantage the most attractive features of the Service. This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer. For example, third party websites to which a link points may set cookies on your computer.


CLIENTS

When you use EVERY services as a client, whether paid or unpaid, we will gather and store your name, company name, email address, phone number, billing address, and any other relevant information that you provide directly to us. Any and all test and/or live users that sign up as an end-user of your services fall under the end-user category. If you sign up for a paid account, we will also store the some of the relevant data required to complete your transaction, including but not limited to your financial information, bank account numbers, routing numbers, billing address and company name. At no time will we store any payment card information associated with a bank card transaction. We transmit all payment card information to a Visa Level 1 PCI compliant third-party payment processor and rely on them to complete bank card transactions and vault the related information. All data shared with them falls under their own privacy policies. Further, we will collect and associate all relevant end-user data with your client account, including but limited to end-user names, email addresses, shipping addresses and billing addresses. We may additionally collect information on the IP addresses, devices, and locations used to access EVERY, which may be linked to your account for fraud detection, fraud prevention, and marketing purposes. Finally, we may collect additional data for identity verification on an as-needed based determined at our own sole discretion.


END-USERS

As an end-user of any application that utilizes the Service, whether via a client or other third-party, directly via use of our API or other services, or through an application built by us directly, you are agreeing to share financial information with us including, but not limited to, your email address, shipping address, billing address and payment information. You are enabling us to interact with merchants and sellers of goods on your behalf and with your consent. We may also retrieve information pertaining to usage of our client applications and other general activity that comes through use of the Service.

We collect statistical information about how both unregistered and registered users, collectively, use the Service ("Aggregate Information"). Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you, your Account or your web browser.


HOW WE USE PERSONAL INFORMATION


Commerce stores and uses your Personal Information as follows:


SHARING AND DISCLOSURE

Commerce does not sell or rent any personally identifiable information to marketers or third parties that have not been explicitly authorized (e.g., in the case of a client, by the client).

We may share your Personal Information with trusted third parties who are integral to the operation of our Website and the Service, including but not limited to payment processors, sales tax calculators and shipping providers, as well as any third parties that you have directly authorized to receive your Personal Information (e.g., merchants' ecommerce platforms). We may store your Personal Information in locations outside the direct control of EVERY, for instance, on servers or databases co-located with hosting providers.

We may disclose your Personal Information to law enforcement, government officials, or other third parties if: (i) we are compelled to do so by subpoena, court order or other legal process, (ii) we must do so to comply with laws, statutes, rules or regulations, including credit card rules, (iii) we believe in good faith that the disclosure is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Use, (iv) due to an acquisition or change of ownership or control of the company.

We will only disclose your Personal Information in response to such a request if we believe in good faith that doing so is necessary to comply with applicable law or a legal obligation to which we are bound. If we receive such a request, we will use reasonable efforts to give you prompt notice, so that you may contest it if you choose. We will not provide you such notice if we determine in good faith that either (a) we are not permitted to provide it under applicable law, or (b) that doing so would result in an imminent risk of death, serious physical injury or significant property loss or damage to EVERY or a third party. In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, certain information in our possession may be transferred to our successor or assign.

We may occasionally email our clients with information about offers or new services. Clients can opt out of these email communications by replying with unsubscribe in the subject line, or via an unsubscribe link included in such communications. However, clients will continue to receive certain email communications related to your account including information regarding transactions and your relationship with EVERY.


PROTECTION OF INFORMATION

Although no data storage or transmission can be 100% secure, we take significant steps to protect user and account information to ensure that it is kept private. EVERY maintains strict administrative, technical, and physical procedures to protect information stored in our servers, which are located in multiple sites across the United States. Access to information is limited (through user and password credentials and software systems) to those employees who require it to perform their job functions. We use industry-standard Secure Socket Layer encryption to safeguard the account registration and sign-up information, along with specific portions of our external APIs that deal with sensitive information. Other safeguards include, but are not limited to data encryption, firewalls, and physical access controls to building and files.


HOW USERS CHANGE OR DELETE THEIR INFORMATION

You are entitled to review, correct, or amend your personal information, or to delete that information where it is inaccurate, and you may do so at any time by logging in to your account and clicking the Profile or My Account tab. This right shall only be limited where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where the rights of persons other than you would be violated. If you close your EVERY account, we will mark your account in our database as "Closed," but will keep your account information in our database for a period of time described above. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, as required by law, or in accordance with this Privacy Policy.


UPDATES

This Privacy Policy was last changed on the date set forth at the top of the policy. We're constantly trying to improve the Service, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on our website, by sending you an email, and/or by some other means. In addition, we will also edit the date at the top of this policy to reflect the date of the changes. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Service, and you are still responsible for reading and understanding them. If you use the Service after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected.


INFORMATION FROM CHILDREN

We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Service or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at support@comrse.com.


CONTACTING US

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to shopifysupport@every.shop, or: Attn: Legal, EVERY Co-op, 1601 5th Ave, Suite 1158, Seattle, WA 98101.